|
|
|
Order your 2010 Big Tony's wall calendar here!
|
|
|
|
- Who is Chevelles R Us?
- Where are you located?
- What if I can't find the part I'm looking for on your site?
- What year/model cars do you specialize in?
- Can you help me find parts for any other cars?
The shipping price seems wrong. What should I do? - How long will it take for me to get what I ordered?
- Do you keep everything you sell in stock?
- Shipping
- Returns
- Damaged Packages
- Warranty
- Who is Chevelles R Us?
Chevelles R Us is a team of true car enthusiasts that appreciate all aspects of automobiles. We have had experience with Chevelles for a number of years and our knowledge is unsurpassed. But we don't just sell the products, we use them as well! This lets us recomend the very best to our customers, because when you're driving a Chevelle, you want to be sure you're car looks as good as you do.
[Back To Top]
- Where are you located?
Big Tony's Chevelles R Us is located in Burlington, North Carolina. This means that shipping will generally be quicker for customers on the east coast. Regardless, most items will be shipped in up to 3 business days. Items should be delivered 2-5 days after that, except for oversized items which must be shipped freight.
[Back To Top]
- What if I can't find the part I'm looking for on your site?
If you can't find what you're looking for on our site, just give us a phone call. Our number is 1-888-MY-SS-396 (that's 1-888-697-7396). Call us any time between 9:00 am and 5:00 pm Eastern Standard Time, and Tony or one of our other devoted and enthusiastic team members will help you find exactly what you need.
[Back To Top]
- What year/model cars do you specialize in?
We specialize in 1964 - 1972 Chevrolet Chevelles and El Caminos.
[Back To Top]
- Can you help me find parts for any other cars?
We can help you find parts for any classic GM car. Just give us a call, and we'll do what we can to get you the parts you need!
[Back To Top]
The shipping price seems wrong. What should I do?
Give us a call! Calculating shipping costs is inexact at best. If your shipping estimate on the website seems wrong, call Tony. He'll help you with the order over the phone, and will probably make your shipping costs less.
[Back To Top]
- How long will it take for me to get what I ordered?
If your order is small to medium sized, we will try to get it sent out as quickly as possible, usually in one or two days. Larger orders might take more time. Most small orders are shipped via UPS Ground.  Larger orders are shipped UPS Freight. Visit this link to determine how long it will take to ship.
[Back To Top]
- Do you keep everything you sell in stock?
At Big Tony's, we think it's right to keep everything in stock. Of course, this is hard, as we keep selling things! We do keep roughly 90% of products in our catalog in our warehouse. If you order something we don't immediately have, we'll order it straight from the manufacturer with all the discounts they give us.
[Back To Top]
- Shipping
Most items will be shipped via the United Parcel Service (UPS) or FedEX. Some items may require additional shipping costs due to their size. For shipping quotes on oversized items please give us a call for a truck freight quote. If several sheet metal pieces are needed its best to place order together to save in freight costs. Please provide complete address with zip code to a residence or to a business in a business district for accuracy in obtaining a quote. Failure to misrepresent as a business and it ships to a business in a residential area will result in additional shipping costs and will be billed back to the customer.
[Back To Top]
- Returns
If there is a problem with your order, please contact us immediately. We offer a full guarantee on all parts we sell. Please submit a copy of your invoice with all returns. Items must be returned within 30 days of receipt of the item. Returns will not be accepted after 30 days. Shipping costs are not refundable. If you have a question about returning an item, please call us. We will notify you via email of your refund once we have received and processed the returned item. You can expect a refund, in the same form of payment originally used for purchase, within five to seven days of our receiving your return. NO RETURNS ACCEPTED WITHOUT ORIGINAL INVOICE.
RETURN PARTS MUST BE "UNOPENED" AND IN ITS "ORIGINAL" PACKAGING
35% HANDLING CHARGE ON "UNOPENED" RETURN PARTS WITHIN 30 DAYS.
NO RETURNS AFTER 30 DAYS--NO EXCEPTION.
NO RETURNS ON ELECTRICAL,SPECIAL ORDER PARTS OR COLORED CARPETS & INTERIOR PIECES.
[Back To Top]
- Damaged Packages
Damaged packages are the responsibility of the carrier. Please call your local UPS office at
1-800-PICKUPS or Federal Express at 1-800-GOFEDEX if damages occur. They will in turn contact us, and we will work with them in order to replace your damaged goods.
[Back To Top]
- Warranty
All items are sold "as is" The only warranties applying to this Part(s) are those which may be offered by the Manufacturer. The selling dealer hereby expressly disclaims all warranties, either express or implied, including any implied warranties of merchantability or fitness for a particular purpose, and neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this part(s) and/or service. Buyer shall not be entitled to recover from the selling dealer any consequential damages to property, damages for loss of use, loss of profit or income, or any other incidental damages.
[Back To Top]
|
|
|
|
|
|
 Shopping Cart
now in your cart 0 items
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
 |
